BLOG / Networks

Sierra Wireless XR Series Routers Certified by the UK’s Emergency Services Network Helping to Create Safer Communities

Published on
Sierra Wireless XR Series Routers Certified by the UK’s Emergency Services Network Helping to Create Safer Communities Image

Emergency services in the UK can now deploy AirLink® XR Series routers to connect vehicle fleets on the Emergency Services Network.


PRESS RELEASE: Vancouver, Canada – March xx, 2022 – Sierra Wireless, a world leading IoT solutions provider, today announced that its AirLink® XR Series cellular routers, architected for high performance 4G LTE and 5G connectivity, are certified and approved for use on the UK’s Emergency Services Network (ESN). The company is a trusted provider of public safety solutions and currently serves hundreds of organisations in the United States.

The ESN is the future platform for communications in the UK for emergency services, and is expected to serve 300,000 frontline emergency service users and connect up to 45,000 vehicles. The network will transmit fast, safe and secure voice, video and data across commercially available 4G networks in the UK giving first responders immediate access to life-saving data, images and information in live situations and emergencies on the frontline. Emergency services will benefit from priority network use, ensuring first responders can share vital information and expertise quickly and securely from the frontline when it’s needed most.

Sierra Wireless’ XR90 router is purpose-built for mobile mission-critical applications, such as those in public safety including law enforcement, fire, ambulance applications, as well as critical communications including utilities and private networking. Along with the XR80 5G, and XR80 LTE CAT 20, built for fixed and mobile applications such as in public safety and field service fleets, the three routers make up Sierra’s XR Series solutions. These solutions deliver the full performance of 4G and extensive UK cellular coverage for the UK’s ESN, as well as 5G to provide technology future proofing and serve high data application requirements across any network (4G, 5G, WiFi 6, Ethernet).

Optimised for Public Safety Applications

The high performing AirLink® XR Series routers enable secure, reliable two-way communication between emergency service workers in the field and their dispatch centres. The routers help to increase the safety and efficiency of mobile assets and their workforce with real-time video and data transfer, while integrating with onboard systems and improving responsiveness and teamwork through improved real-time communications. The XR Series can also help to improve inter-organisational communication during a fire or natural disaster by helping to restore power faster through real-time data and situational analysis information. With AirLink’s advanced VPN, communications between vehicles and depots are kept secure.

“For more than 20 years, Sierra Wireless has been delivering secure and high-performing cellular networking solutions for public safety applications, to ensure that emergency services and first responders have the tools they need to keep communities safe,” said Tom Mueller, Vice President of Product Enterprise Networking, Sierra Wireless. “The ESN-certified XR Series routers are purpose built for mission-critical environments, ensuring high reliability, and giving public safety agencies real-time access to the critical data they need to guarantee an effective emergency response. More than half of the top 100 police departments and three quarters of the emergency medical services (EMS) systems in the Unites States already rely on and trust our solutions.”

Solution Portfolio

Part of the solution portfolio that includes management software and reporting systems, 24×7 support, routers, antennas, and accessories, the XR Series is designed for operational simplicity. They are managed by the AirLink® Management System (ALMS), a cloud-based management platform which includes AirLink Complete with unique LPWA Out-of-Band Management, providing zero-touch set up and reduced service calls, while enabling fleet-wide security and firmware updates.

Additionally, the routers are able to improve the performance and reliability of video streaming, video offload, voice communications and other data-intensive and time-sensitive use cases, by ensuring that the router connects to the best-performing network, at the right time. This is achieved through AirLink OS, which features Cognitive Wireless, Sierra Wireless’ patented technology that automatically switches to the best available network in less than a second.

Book your XR and ESN Workshop with

Accelerate your ESN opportunities by booking a workshop with your account manager. In this workshop we will take you through what ESN is, key emergency service use cases, XR series features, partner services available to support you, and anything else you want to know. is the most experienced Sierra Wireless distributor in the UK and Europe, having deployed 10s of 1000s of solutions. To request your workshop simply complete our contact form by following the button below, calling +44 (0) 1291 437 567, +31 (0) 35 799 2290 or emailing